Terms & Conditions

Please read these Terms and Conditions carefully before ordering any products or services from The Gifted Bakery. By placing an order on this website, by phone, or through our mobile applications, you agree to be bound by these Terms and Conditions.

1. Introduction:

The domain name www.thegiftedbakery.com (hereinafter referred to as “Website”) is owned and operated by The Gifted Bakery (hereinafter referred to as “The Gifted Bakery”) with its registered office in [your registered address].

2. Definitions:

2.1. “Agreement” means these Terms and Conditions, any order, form, and payment instructions you provide.
2.2. “Privacy Policy” means the policy displayed on our Website which details how we collect and store your personal data.
2.3. “you”, “your”, and “yours” refer to you, the person accessing this Website and ordering products or services.
2.4. “we”, “us”, “our”, and “The Gifted Bakery” refer to The Gifted Bakery.
2.5. “Goods” or “Items” means products we sell from our Website.
2.6. “Services” means services we provide through our Website, including delivery.
2.7. “Food Delivery” means delivery service provided by us or by delivery partners.
2.8. “Website” means www.thegiftedbakery.com or our mobile application.

3. Ordering:

3.1. Your order constitutes a binding agreement between you and The Gifted Bakery.
3.2. All products are intended for your use and not for resale.
3.3. Some products may be suitable for certain age groups; please check before ordering.
3.4. Your phone number, email, and password must be kept safely and not shared with anyone.
3.5. We will do our best to keep your details and transactions secure, but we cannot be liable for losses due to unauthorized access.
3.6. All orders are subject to product and delivery availability.
3.7. After placing your order, we will send you a confirmation email or SMS.
3.8. If your order cannot be fulfilled, we will notify you promptly.

3. Ordering:

4. Prices and Payment:

4.1. All prices shown on our Website are accurate at the time of publication; however, prices may change without notice.
4.2. Final prices may fluctuate based on delivery, packaging, or promotions.
4.3. All payments must be made in advance through our online payments gateway.
4.4. We do not store your debit or credit card details; please refer to our payments gateway’s policy for more information.
4.5. The Gifted Bakery will never ask you to share your CVV, PIN, or banking password.

5. Delivery:

5.1. Delivery times shown during the ordering process are approximate and may vary.
5.2. The delivery person may be a delivery service or a delivery executive from The Gifted Bakery.
5.3. If delivery fails due to your unavailability or incorrect address, delivery will be considered complete and non-refundable.
5.4. All risk to the products passes to you upon delivery.
5.5. We are not liable for delivery delays due to events outside our control (such as floods, heavy rain, natural disasters, strikes, or curfew).

6. Cancellation:

Please refer to our Cancellation Policy on the website for more details.
Any modifications or cancellations after placing your order may not be possible.
Refunds will not be processed for orders already in production or delivery.

7. Linked Sites:

We may provide links to third-party sites; we do not control their content or services and are not liable for their products or services.

8. Complaints:

We take complaints seriously. Please email us at contact@thegiftedbakery.com within 24 hours of delivery with a photo and your order number.
We will respond promptly and resolve your issue if applicable.